KVKK Disclosure Text

Viva Yazılım KVKK disclosure text. Information about personal data processing, storage and user rights.

KVKK Disclosure Text

Personal Data Protection Law (KVKK) Disclosure Text

As Viva Yazılım, we attach great importance to the protection of personal data. This text explains how personal data is processed within the scope of Law No. 6698 on the Protection of Personal Data (KVKK).

1. Data Controller

Viva Yazılım
Address: Istanbul / Turkey
Email: [email protected]

2. Processed Personal Data

  • Identity information
  • Contact information
  • Customer transaction data
  • Financial data
  • Usage data
  • Device/data logs
  • ERP usage history

3. Processing Purposes

  • Establishment and execution of contracts
  • Service provision
  • Customer relationship management
  • Providing technical support
  • Finance and accounting processes
  • Security, audit and log records
  • Fulfillment of legal obligations

4. Data Collection Methods

  • Online forms
  • Customer contracts
  • ERP & mobile application usage
  • Cookies
  • Support channels

5. Data Transfer

Data may be transferred in the following cases:

  • Legally authorized public institutions
  • Business partners and suppliers
  • Domestic/foreign server providers (AWS, Google Cloud, etc.)
  • Experts such as accountants, legal advisors, etc.

6. Data Retention Periods

Data is stored:

  • For the duration of the contract
  • For the periods specified in relevant legislation
  • As long as necessary within the scope of legitimate interest

7. Your Rights Under KVKK

  • Request information
  • Rectification
  • Deletion (Right to be forgotten)
  • Stop transfer
  • Object to processing
  • Data portability

Application: [email protected]

8. Application Method

Requests can be made via:

  • Email
  • Wet-signed petition
  • KEP address