Privacy Policy
Viva Yazılım privacy policy. Information about personal data protection, data processing purposes and user rights.
Privacy Policy
Privacy Policy
This Privacy Policy explains how personal data processed within the scope of all websites, mobile applications, products and services ("Services") provided by Viva Yazılım is collected, used, stored and protected.
By using our Services, you are deemed to have accepted this Privacy Policy.
1. Data Collected
The following personal data may be processed:
1.1 Data Provided by Users
- Name, surname
- Phone number
- Email address
- Company information
- Request & support records
- Form submissions and contact information
1.2 Automatically Collected Data
- IP address
- Device type
- Browser information
- Cookies
- Location data (optional)
- Session and usage records
1.3 Service Usage Data
- ERP module usage statistics
- Log records
- Error reports
- Mobile application offline sync data
2. Data Processing Purposes
- Provision of services
- Customer support and technical assistance
- Execution of contract processes
- Security & error detection
- Performance improvement
- Fulfillment of legal obligations
- Personalized user experience
3. Data Sharing
Data may be shared:
- Due to legal obligation
- As required by contract
- With explicit consent
- With business partners & integration providers
depending on the situation.
No data is shared with third parties for commercial purposes.
4. Data Storage and Security
Data is protected:
- In encrypted databases
- In accordance with KVKK and GDPR standards
- With physical and digital security measures
5. Your Rights
Under KVKK Article 11, you have the right to:
- Access your data
- Rectification
- Deletion
- Restriction
- Objection
- Data portability
For your requests: [email protected]
6. Policy Changes
The Privacy Policy may be updated from time to time. Updates become effective when published on our website.