The Importance of Mobile Application in Field Service Management

Not online, offline is important. Mobile work orders, photo, location, signature. Offline mobile application is mandatory for field service operations.

Back to Blog
Mobil
December 31, 2024

Mobile in Field Service Management

Not online, offline is important. Offline mobile application is mandatory for field service operations:

  • Mobile work orders: Technicians see work orders on mobile
  • Photo: Breakdown and repair photos are taken
  • Location: Location tracking with GPS
  • Signature: Customer signature is taken digitally

VivaERP field service module works offline and automatically synchronizes when internet arrives.